Operations control
An operating system that sees exceptions before they become problems.
Coordinate work, recommend action and keep leadership ahead of risk.
From live signals to an accountable next move
PLINTH / APPLIED AI STUDIO
We solve hard business problems with applied AI.
Strategy, product design and engineering in one senior team. We identify the right problem and put a working system in people’s hands.
DUBAI, UAE
WORKING GLOBALLY
Operations / live
Delivery risk
Capacity gap
Cost exception
RECOMMENDED MOVE
Reallocate capacity before the next dispatch window.
Decision system
The right information reaches the right person before the moment passes.
ConnectedGroundedMeasurable
A WORKING PROTOTYPE, NOT A THEORETICAL ROADMAP
Good strategy should lead to a working system.
Plinth brings business analysis, product design, AI engineering and adoption into one accountable team.
WHAT PLINTH CAN BUILD
See what the system does in practice.
Scroll through four examples. The product changes as the business problem changes.
Knowledge copilot
Put company knowledge where the work happens.
Give teams sourced answers across policies, projects, contracts and past decisions.
Answers grounded in approved company sources
Customer intelligence
Every customer interaction understood, prioritised and advanced.
Resolve routine work automatically and put complex cases in the right hands with context.
One decision layer across every service channel
Document operations
Turn documents into structured, actionable work.
Extract, validate, route and investigate high-volume business documents.
Human review focused where judgement is needed
Live operations field
14 locations · 284 active tasks
Warehouse
Fleet
Field team
Customer zone
EXCEPTION FORMING
Downtown
Capacity below demand
PLINTH RECOMMENDS
Move two qualified team members from the quieter zone.
EXPECTED EFFECT
23 min response protected
Operations control
An operating system that sees exceptions before they become problems.
Coordinate work, recommend action and keep leadership ahead of risk.
Live operations field
14 locations · 284 active tasks
Warehouse
Fleet
Field team
Customer zone
EXCEPTION FORMING
Downtown
Capacity below demand
PLINTH RECOMMENDS
Move two qualified team members from the quieter zone.
EXPECTED EFFECT
23 min response protected
Knowledge copilot
Put company knowledge where the work happens.
Give teams sourced answers across policies, projects, contracts and past decisions.
Knowledge desk
48,219 controlled sources
Question from the commercial team
What approval is required above AED 250k?
Verified answer
Commercial Director approval and a revised cost impact assessment are required before the variation can be issued.
2 policies checked
Evidence used
Delegation of Authority
Section 4.2 · approved
Variation Procedure
Step 6 · approved
Answer recorded with citations
Customer intelligence
Every customer interaction understood, prioritised and advanced.
Resolve routine work automatically and put complex cases in the right hands with context.
Customer operations
All channels · live
Payment issue
WhatsApp · now
Delivery update
Email · 4 min
Cancellation
Web · 11 min
LIVE RECOMMENDATION
Prevent cancellation with a revised payment option.
Three-year customer · two active services
Draft prepared · supervisor approval required
Intent classifiedPolicy checkedResolution prepared
Document operations
Turn documents into structured, actionable work.
Extract, validate, route and investigate high-volume business documents.
Document intelligence
Invoice review · processing
TAX INVOICE
TotalAED 128,450
Supplier
Atlas Facilities LLC
PO match
PO-88214
Amount variance
AED 8,450
Tax treatment
Standard 5%
HOW WE CREATE VALUE
One team across the whole intervention.
We do not hand strategy to another vendor or leave a prototype at the edge of the business. We shape the opportunity, build the system and make it operational.
Choose the right problem
Turn a broad AI goal into a clear case for investment.
Business value
Is the outcome worth it?
Delivery fit
Can it work here?
Proof plan
How will we measure it?
Redesign the work
Agents, integrations and human decisions in one dependable flow.
Signal
Reason
Approve
Act
Build the product
Custom interfaces people can understand and adopt.
Approval workspaceReady
Contract variation reviewed against policy
Connect the truth
Knowledge, documents and operational data made usable.
Make it last
Evaluation, guardrails and capability transferred to your team.
We plan for production from the start, including security, evaluation and adoption.
SOLUTIONS BY SECTOR
See what applied AI can do in your world.
Choose your sector to explore the workflows, systems and working examples most relevant to your business.
ACCOUNTING, TAX AND ASSURANCE
Accounting and CA firms
Review time returned to senior staff
DEVELOPMENT, BROKERAGE AND DELIVERY
Real estate and construction
One view from enquiry to handover
PLANT, QUALITY AND SUPPLY
Manufacturing
From plant signal to accountable action
REVENUE AND CUSTOMER EXPERIENCE
Sales and customer operations
One decision layer across every channel
FIELD, FLEET AND FULFILMENT
Operations and logistics
Problems addressed while options remain
STORE, GUEST AND COMMERCIAL OPERATIONS
Retail and hospitality
Local action with company-wide context
VALUE IN CONTEXT
The same technology. Different business realities.
We start with the constraint particular to your business, then shape the system around it.
MULTI-SITE OPERATIONS
THE FRICTION
Managers discover disruption after service has already slipped.
Live service map
14 locations
Signal
Capacity is falling
Recommended move
Reassign two nearby team members
WHAT WE BUILD
A live exception layer that predicts risk, recommends a recovery plan and assigns ownership.
WHAT CHANGES
From reactive reporting to intervention while there is still time.
PROFESSIONAL SERVICES
THE FRICTION
Critical knowledge lives across people, documents and past engagements.
What have we learned from similar engagements?
The strongest pattern across six related programmes was early frontline involvement, paired with weekly adoption measures.
Engagement reviewResearch noteDelivery retrospective
WHAT WE BUILD
A sourced firm-wide copilot embedded in research, delivery and client work.
WHAT CHANGES
From asking who knows to using what the firm knows.
FINANCE & COMPLIANCE
THE FRICTION
Specialists spend their day locating evidence and reviewing routine exceptions.
Invoice 2048
Amount submitted
AED 128,450
Purchase order
PO 88214
Exception found
Amount is AED 8,450 above the approved order.
Supplier and tax details match. Only the value difference needs a person to review it.
WHAT WE BUILD
Document intelligence that assembles the case and sends judgement calls to experts.
WHAT CHANGES
From manual file handling to continuous, reviewable control.
HOW WE WORK WITH YOU
Start with proof. Finish with ownership.
Every engagement moves from first-hand understanding to a system your team can use, measure and own.
Understand01
We work with the people closest to the problem and trace how the work happens today.
Choose02
We compare value, feasibility and risk before deciding what deserves investment.
Prove03
A working pilot goes into real hands with clear measures for speed, quality and adoption.
Own04
We integrate the system, establish controls and prepare your team to run it confidently.
PRODUCTS BY PLINTH
Meet the products already doing the work.
Explore both productsFLOW
The operating layer behind every customer.
Connect leads, clients, availability, contracts, inspections, collections, and follow-up in one accountable workspace.
HALACX
A voice agent that can answer and act.
Handle multilingual calls, bookings, qualification, and support with your business knowledge built into every conversation.
START WITH A BUSINESS PROBLEM